Atom Insight + CallConnector

Your calls already contain
the answers. We make them usable.

Atom Insight transforms every phone conversation into searchable business intelligence — summaries, answers, CRM notes, coaching insights and follow-ups — automatically. And CallConnector puts it all right inside the tools your team already uses.

25+ CRM integrations NetSapiens & Aircall ready UK-built, UK-supported Works with your existing phone system
The problem

Every call your team makes is a goldmine. Right now, most of it is being thrown away.

Recordings sit in a portal no one opens. Notes never get written. Decisions get forgotten. Coaching happens on gut feel. Your calls contain the objections, the requirements, the buying signals, the churn risks and the follow-ups — but no one can find them, ask them, or act on them.

Without Atom Insight

  • Recordings sit unused in a call portal
  • CRM notes are inconsistent (or missing entirely)
  • Managers can't see who is asking the right questions
  • Follow-ups get forgotten between calls
  • Objections and churn signals go unnoticed
  • Every after-call task eats 5–15 minutes

With Atom Insight

  • Every call auto-transcribed, summarised & scored
  • AI-drafted CRM notes ready to paste in one click
  • Managers get natural-language answers across the whole team
  • Next steps and follow-ups surfaced automatically
  • Objections & churn signals identified across your book
  • Save 5–15 minutes of admin per call, per person
Two apps. One workflow.

The intelligence layer.
And the layer that lives where you work.

Atom Insight

The AI-powered call intelligence platform

Every call auto-syncs from your phone system, gets transcribed, analysed, scored and turned into searchable structured information — summaries, sentiment, next steps, question-bank answers, coaching insights and more.

  • Automatic call sync from NetSapiens, Aircall & more
  • Transcription in multiple languages
  • AI summaries, sentiment & call scoring
  • Question Banks — get every call answered against your own checklist
  • Insight Agent — ask any question about any call
  • Team dashboards, leaderboards & manager analytics

CallConnector

The browser extension that lives inside your CRM

CallConnector reads the number on the page you're looking at and instantly surfaces every previous call with that customer — right beside your CRM. Ask questions, generate a note, paste it in. All without leaving the record.

  • Detects phone numbers on any CRM or webpage
  • Instantly shows all prior calls with that contact
  • Ask Insight for that specific call in one click
  • Generate a CRM note tailored to your workflow
  • Insert directly into supported CRMs — or one-click copy
  • Works with 25+ popular CRMs

Sold together. Deployed together. Work as one.

Insight Agent

Ask your calls anything.
Get real answers, in seconds.

Every processed call becomes an AI assistant you can talk to. Skip the transcript scroll — just ask what you need. Buying signals, contract dates, product interest, next steps. It all comes back conversationally.

  • Conversational — ask follow-ups, drill down, refine
  • Grounded in the transcript, not made up
  • Available per call, per customer, or across your whole team
  • Insert answers straight into your CRM via CallConnector

Insight Agent

Call · 22 min · Sales discovery

Live
What is stopping this customer from buying?
The customer is currently under contract with BT until November. They flagged concerns about porting numbers and are waiting on internal sign-off from their operations director before making any move.
Ask about this call…Try: “summarise the objections”
Built for your role

Whatever your team does on the phone, Atom Insight makes them better at it.

Close more deals. Do less admin.

Your reps focus on the customer. Atom Insight handles the follow-up email, the CRM note, the objection log and the pipeline update — automatically.

What you get

  • Auto-drafted follow-up email
  • CRM note in one click
  • Objection library across the team
  • Sales-specific call scoring

Questions your team can ask Insight Agent today:

What is stopping this customer from buying?
Who is their current supplier?
When does their contract finish?
What pricing did we discuss?
Did they give us a decision date?
Everything included

One platform. Every capability. Ready on day one.

Automatic Call Sync

CallConnector pulls new calls from your phone system automatically — no manual export, no CDR upload.

Multi-Language Transcription

Convert audio to searchable text — even calls where speakers switch languages mid-conversation.

AI Summary, Sentiment & Score

Every call gets a concise summary, sentiment (positive/neutral/negative/mixed), and a performance score.

Important Info Extraction

Customer requirements, dates, products, commitments, follow-ups — automatically identified per call.

Insight Agent

Ask any specific question about any call — get an answer grounded in the actual conversation.

Quick Actions

Turn common AI tasks into one-click buttons. "CRM Journal Note", "Follow-Up Email", "Interview Brief" — done.

Question Banks

Define the questions that matter to your business — Atom answers them from every relevant call.

CallConnector Extension

Detects phone numbers on any webpage and shows every prior call with that contact instantly.

One-Click CRM Notes

Generate a clean, structured note from the conversation and paste it — or insert directly.

Ask Insight for Managers

Query your team's entire call history in plain English — trends, objections, sentiment, top performers.

Team Dashboards & Leaderboards

Total calls, average duration, score, sentiment, inbound/outbound, template mix — all in one view.

Sales Content Generation

Emails, follow-up documents, PDFs — all drafted from actual customer conversations.

Works with what you already have

25+ CRMs. Any modern phone system.
No rip-and-replace.

Atom Insight plugs into the tools your team already uses — no new process for your people to learn.

Supported CRMs

SalesforceHubSpotPipedriveZoho CRMMonday CRMMicrosoft DynamicsCopperFreshsalesSugarCRMActiveCampaignInsightlyCapsuleRecruit So SimpleBullhornVincereJobAdderLoxoManatalRecruiterFlowMercury xRMFirefishVoyager InfinityAccess RDBNutshellKeapEngageBay

Don't see your CRM? Just ask us — if it has an API or a web interface, we can probably still connect to it.

Phone system connectivity

NetSapiensAircallCustom platform? Talk to us.
Coming Soon

The follow-up layer, next.

Insight already turns calls into notes, emails and answers. Next, it turns them into sent messages, booked meetings and reminders too.

Coming Soon

WhatsApp Business Sending

Send follow-ups, appointment reminders and proposals over WhatsApp Business — straight from the call.

Coming Soon

SMS Sending

Fire off SMS confirmations, reminders and short follow-ups in one click, tracked against the customer record.

Coming Soon

Email Integration

Send Atom-drafted emails through your own inbox — with full logging back into the call and CRM.

Coming Soon

Google Calendar & Microsoft 365

Book meetings, join links and reminders from the call — auto-synced to Google Calendar or Microsoft 365.

Stop losing money in your phone calls.

Book a 20-minute demo. We'll load a real call, ask it a question, and show you what your team is missing right now.

UK-built · UK-supported · No credit card to book · 20-minute demo, then real answers